Arrivals guide · Regional airport

Meeting someone at Sumatra Pinang Kampai Airport.

Pinang Kampai Airport (DUM · WIBD), Riau, Indonesia. Which terminal, how long they'll take to come out, and a greeting board ready for the arrivals hall.

Airport codeDUM
SizeRegional airport
Local timeAsia/Jakarta
BorderPassport control for international

Greeting board for Sumatra Pinang Kampai Airport

Make a sign for DUM Arrivals. Show it full screen, save it, or create a Greet so they can find you.

Colour
Create a Greet with this board
Welcome to Sumatra
Helen Smith
arigreet.com

Which terminal

Pinang Kampai Airport is a regional airport, usually with a single arrivals area. When a couple of flights land together it fills up fast, so agree one exact spot to wait.

Where to wait

Put the exact spot in your Greet. Your guest sees it on their phone from the moment they land at DUM, even without signal.

  • Inside the arrivals hall, a few metres back from the doors passengers come through.
  • At one landmark you can both name: a numbered exit, a café sign or the information desk.
  • Not right at the barrier, where everyone crowds and nobody can see past the first row.

Passport control and timing

International arrivals go through passport control and customs before the arrivals hall. Domestic flights within Indonesia are usually much quicker.

Sumatra runs on Asia/Jakarta time. The clock at the top of this page shows the local time now.

A local welcome

Want the sign to feel local? "Selamat datang" means welcome in Indonesian. Put it in the line above their name.

Other airports nearby

If they could be flying into a different airport, check which one first. Within 250 km of DUM: Malacca MKZ (117 km), Sumatra Sultan Syarif Kasim II / Roesmin Nurjadin AFB PKU (128 km), Kuala Lumpur KUL (130 km), Subang SZB (170 km), Senai JHB (249 km).

Frequently asked questions

Everything you need to know before getting started.

Which terminal will they arrive at in Sumatra?

Check the arrival terminal on their booking or in the airline's app. Smaller airports like DUM usually have one arrivals area.

How long after landing do passengers come out at DUM?

Usually 20 to 45 minutes, longer with checked bags or passport control. With a Greet they tap I've landed and Collecting my bags, so you know instead of guessing.

What time is it at DUM right now?

Sumatra runs on Asia/Jakarta time. The live local time is shown at the top of this page.

Can my guest use Arigreet at DUM without the app?

Yes. They open your link in their phone's browser. Airport Wi-Fi is enough.