Guide

Lost at arrivals? Do this.

Stop walking. Moving makes it harder for both of you. Then work through these steps.

A traveller standing still in a busy terminal, looking around for the person meeting her

Airport greeting board generator

Type their name, pick a colour, and hold it up at Arrivals. Or turn it into a live Greet so they can find you and make it flash.

Colour
Create a Greet with this board
Over here
Helen Smith
arigreet.com

Right now

  • Stand still somewhere visible, near the exit you came out of.
  • Connect to the airport Wi-Fi if you have no signal.
  • Tell your greeter which exit or door you're at.

If nothing works

Go to the information desk and ask them to call or page your driver. Keep the booking details handy.

Frequently asked questions

Everything you need to know before getting started.

My phone has no signal. What now?

Use airport Wi-Fi. If you opened your Greet link before, the meeting point is still on your screen.

My driver isn't answering.

Stay at the meeting point for 15 minutes before moving, then contact the booking company.

I came out of the wrong exit.

Tell your greeter the exit number and stay put. They'll come to you.