Guide
Lost at arrivals? Do this.
Stop walking. Moving makes it harder for both of you. Then work through these steps.

Airport greeting board generator
Type their name, pick a colour, and hold it up at Arrivals. Or turn it into a live Greet so they can find you and make it flash.
Over here
Helen Smith
arigreet.com
Right now
- Stand still somewhere visible, near the exit you came out of.
- Connect to the airport Wi-Fi if you have no signal.
- Tell your greeter which exit or door you're at.
If you have a Greet link
- Tap I can't find my greeter. Their name board lights up.
- Open the finding arrow and walk the way it points.
- Look for the board flashing.
If nothing works
Go to the information desk and ask them to call or page your driver. Keep the booking details handy.
Frequently asked questions
Everything you need to know before getting started.
My phone has no signal. What now?
Use airport Wi-Fi. If you opened your Greet link before, the meeting point is still on your screen.
My driver isn't answering.
Stay at the meeting point for 15 minutes before moving, then contact the booking company.
I came out of the wrong exit.
Tell your greeter the exit number and stay put. They'll come to you.
Keep reading
How to find someone at the airportA step-by-step plan for finding someone at airport arrivals: before they fly, when they la…Where to meet at arrivalsHow to choose a meeting point at the arrivals terminal that both of you can find, even wit…Missing my driver at the airportMissing your driver at the airport? Steps to find them fast, and how drivers can stop it h…Coordinating airport pickupsA practical checklist for coordinating airport pickups for guests, clients and family.…Airport meet and greetRun every airport meet and greet from your phone: one link for the passenger, landed and r…Meet and assist serviceGive your meet and assist team live arrival alerts, a passenger locator with no download a…
See you at Arrivals.
Your next pickup takes one minute to set up.
Create a Greet